Effective Date: 25th February, 2026

 

ABC & BG Healthcare Services LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, patients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

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1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name

• Phone number

• Email address

• Mailing address

• Date of birth

• Emergency contact details

B. Health-Related Information

When necessary for care coordination and advocacy services, we may collect:

• Medical history

• Treatment details

• Physician information

• Insurance information

• Medical records (with authorization)

C. Insurance & Payment Information

• Insurance provider details

• Policy numbers

• Billing information

• Private payment details

D. Website & Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

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2. How We Use Your Information

We use collected information to:

• Coordinate medical appointments and provider referrals

• Facilitate care navigation and case management

• Assist with insurance verification and billing support

• Provide patient advocacy services

• Communicate regarding services and follow-ups

• Improve our website and service experience

• Comply with legal and regulatory requirements

We only use information necessary to deliver healthcare coordination services effectively.

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3. HIPAA & Confidentiality

ABC & BG Healthcare Services LLC handles health-related information with strict confidentiality. When applicable, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and other relevant privacy laws.

Medical records are collected and shared only with proper patient authorization and solely for coordination purposes.

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4. How We Share Information

We may share information only when necessary with:

• Licensed healthcare providers

• Hospitals and diagnostic centers

• Insurance companies

• Billing entities

• Authorized third-party service providers

We do not sell, rent, or trade personal or medical information to third parties.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

However, no electronic transmission or storage system can be guaranteed 100% secure.

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6. Cookies & Website Tracking

Our website may use cookies to enhance user experience and analyze website traffic. Users may disable cookies in browser settings, though some features may not function properly.

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7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of certain data

• Withdraw consent (where applicable)

• Request copies of your records

Requests may be submitted using the contact details below.

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8. Data Retention

We retain personal and health-related information only as long as necessary to fulfill service obligations, comply with legal requirements, and maintain business records.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

 

10. Children’s Privacy

Our services for baby and postpartum care are coordinated through parents or legal guardians. We do not knowingly collect information directly from minors without appropriate consent.

 

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

 

12. Contact Information

If you have questions regarding this Privacy Policy or your data, please contact:

ABC & BG Healthcare Services LLC
New Jersey, United States
Phone: +1 862-271-4817
Email: care@abcbghealthcareservices.com

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